A 5-year workmanship warranty, in writing, from a company that answers.
Our warranty is not a slogan on a truck. It is a document that comes with your estimate, covering the preparation and application we control.
Direct answer
Denver Paint Contractors backs every project with an industry-leading 5-year workmanship warranty, provided in writing with the estimate, protecting you against anything we could have done better or that wasn't done right. It covers failures caused by our surface preparation or application. The Sherwin-Williams, PPG or Behr coatings used on your project carry their own separate manufacturer warranties. Existing customers can request warranty service at 720-208-5645 or through the form on this page.
Plain language
What the warranty covers, and what it does not
Covered
- Peeling or blistering caused by our preparation or application
- Adhesion failure on surfaces we prepared and coated
- Caulk joints we installed that fail inside the warranty period
- Finish defects traced to our workmanship
Not covered
- Hail, storm and impact damage
- Normal wear, fading from sun exposure beyond the product's rating, and dirt
- Damage from moisture sources outside our scope, like roof or plumbing leaks
- Surfaces we recommended replacing or repairing that were left as-is
Your written warranty document governs. If anything here is unclear, ask us at the estimate and we will walk through it line by line.
Existing customers
Request warranty service
Seeing something that does not look right? Send the details and a few photos. We will review it and schedule a look.
Send the details
Name, address, roughly when the work was done, and photos of the area.
We review and schedule
Often we can tell from photos whether it is a workmanship issue or something else.
We make it right
Covered workmanship issues get corrected at no charge to you.
Photos help us understand the issue faster.
Questions, answered
Warranty questions
What does your 5-year workmanship warranty cover?
It covers our work: the preparation and application. If paint fails within five years because of how we prepared or applied it, we come back and make it right. It does not cover storm or hail damage, impact damage, normal wear, or failures caused by issues outside our scope such as an unrepaired roof leak.
Is the warranty in writing?
Yes. The terms come with your written estimate so you can read them before you sign, not after a problem.
How is the workmanship warranty different from the paint warranty?
The workmanship warranty is our promise about how the job was done. The paint warranty is the manufacturer's promise about the product itself, and it comes from Sherwin-Williams, PPG or Behr depending on the line used on your project. Both apply to your job.
How do I request warranty service?
Call 720-208-5645 or send the warranty form on this page with your name, the property address, roughly when the work was done, a description and a few photos. We will look at it with you.
Does the warranty transfer if I sell the house?
Ask us before you list. Transfer terms are handled case by case and we will put the answer in writing for your buyer.
Why does a warranty matter more in Colorado?
Altitude sun, hail and a long freeze-thaw season punish any shortcut in preparation. Problems caused by poor prep usually appear within two to four seasons, which is exactly the window a five-year warranty covers.
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