A 5-year workmanship warranty from a painter who'll still answer the phone.
A warranty is only as good as the company behind it. Bighorn puts its terms in writing, walks every job with you, and has 95 Google reviews to show how it treats people.
Virtual from photos or in person. No obligation.
The short version
Bighorn Painting, the company behind Denver Paint Contractors, backs its painting work with a 5-year workmanship warranty. Jobs are not considered finished until the customer walks them with the crew and approves them, warranty terms are provided in writing with the estimate, and the Sherwin-Williams and PPG coatings carry separate manufacturer product warranties. Existing customers can request warranty service at 720-912-4676 or through the form on this page.
Two layers of protection
Workmanship warranty vs. paint warranty
Bighorn's 5-year workmanship warranty
Bighorn's promise about how the job was done: the surface prep and the application. It comes in writing with your estimate, and it's why the prep never gets rushed.
The manufacturer's paint warranty
Sherwin-Williams or PPG's promise about the product itself. It's separate from Bighorn's warranty, and the terms depend on the specific paint line used on your project.
If something went wrong three years from now, would you rather call a company with 95 reviews and a warranty in writing, or try to track down a painter who stopped answering?
Get protected, book an estimateWhat makes a warranty worth anything
A warranty only matters if the work behind it was done right
- Prep that prevents claims. Washing, scraping, sanding, caulking and priming are what keep paint from failing in the first place.
- Terms in writing. Not a handshake. You get the warranty with your estimate.
- A final walkthrough. Problems get caught and fixed before the crew leaves.
- A company that stays reachable. A local shop in Arvada with a phone answered Monday through Saturday.
- Products picked for Colorado. Coatings chosen for sun, freeze-thaw and temperature swings.
“Thank you, Brett! That Winter Park project was a big one, and we're glad the communication and quality held up throughout the entire process. Touch-ups are part of making sure everything is right before we walk away, so we're happy to take care of those.”
Before you sign with anyone
Six questions to ask about any painter's warranty
Is it in writing?
A verbal promise is hard to hold anyone to.
How long does it last?
Get the number of years on paper.
What does it cover?
Workmanship, materials, or both, and what's excluded.
How do I request service?
Who you call, and what information they need.
Whose warranty is the paint?
Know which product line is used and its manufacturer terms.
Will they still be around?
Reviews, a physical shop and a real phone number tell you a lot.
Existing Bighorn customers
Request warranty service
Seeing something that doesn't look right? Send the details and a few photos, and Bighorn will follow up to look at it with you.
Prefer to talk? Call 720-912-4676, Monday through Saturday, 7am to 7pm.
Photos help Bighorn understand the issue faster.
Straight answers
Warranty questions, answered plainly
What warranty does Bighorn Painting offer?
Bighorn Painting backs its work with a 5-year workmanship warranty. The job is not considered finished until you walk it with the crew and say it is right, and the warranty terms come in writing with your estimate.
What is the difference between a workmanship warranty and a paint warranty?
A workmanship warranty is the contractor's promise about how the work was done, such as surface prep and application. A paint or manufacturer warranty is the paint company's promise about the product itself. On a Bighorn project you have both: Bighorn's 5-year workmanship warranty and the Sherwin-Williams or PPG product warranty.
What does a workmanship warranty usually cover?
In general, workmanship warranties address problems caused by how the job was done, like paint peeling or losing adhesion because of the prep or application. They generally do not cover storm or hail damage, impacts, normal wear, or problems from something outside the painter's work. Your written Bighorn warranty terms spell out exactly what applies to your project.
How do I request warranty service?
Call 720-912-4676 or use the warranty service form on this page. Include your name, the property address, roughly when the work was done, a description of what you are seeing and a few photos if you can. Bighorn will follow up to look at it with you.
Do I need my original paperwork?
It helps. Having your written estimate or invoice handy makes it easy to confirm the project details, but reach out either way with your name and address.
Why does Colorado make a warranty more important?
Strong sun at altitude, freeze-thaw cycles and big daily temperature swings put exterior paint under more stress than in milder climates. When prep is skipped, problems tend to show up within a few seasons, which is exactly when a warranty from a company that is still answering its phone matters.
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